Being a resident on one of our developments means you have peace of mind that your communal areas are looked after.
All of our property owners have access to our portal that contains information relating to their home and their wider development. You have access to your property information 24/7, 365 days a year, allowing you to access information at your own convenience.
Login to Portal
View an up to date statement of your account
Find contact details for property manager
Download Guide & useful information
If you have a maintenance issue at your development please get in touch so we can help resolve the issue. Remember, Heritage are only responsible for the communal part of the development, if the issue is inside your property you will be responsible for any repairs required.
We have several ways to report a communal maintenance issue, our on-line report software is quick and easy to use by pressing the “report fault” button below. Once submitted our customer support team will progress the issue by appointing a contractor to attend to the repair, if elected you will receive updates on the progress of the works until they are completed.
If however you prefer to speak to one of our team, our customer support team are available to assist you with your concerns, you can contact them during working hours using the number below.
If you have an emergency issue outside of working hours, please dial our contact number below. You will be directed to our dedicated emergency out of hours team who will help to resolve the problem being experienced.
Report Fault